1. Introduction
At G Tech Solutions, we respect your privacy and are committed to protecting the personal data you share with us through the use of the GINEXPOS Apps and our associated services. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have regarding your personal data. By accessing or using GINEXPOS Apps, you agree to the practices described in this policy.
2. Information We Collect
a. Personal Information
When you register, book an event stall, or contact us, we collect personal details such as:
- Your full name
- Email address
- Mobile number
- Business name and details
- Payment information (for transactions)
b. Technical Information
We automatically collect certain technical data through your device:
- IP address
- Browser type and version
- Device ID and type
- Operating system
- App usage statistics
- Location data (if permissions are granted)
c. Usage Data
We may collect data on how you interact with the app, such as:
- Event participation history
- Preferences and saved information
- Search queries
- Support requests or inquiries
This information helps us understand user behavior and improve our services.
3. How We Use Your Information
- To provide and manage services: We use your data to register accounts, book stalls, process payments, send confirmations, and maintain your profile on GINEXPOS.
- To communicate with you: This includes sending updates about events, service changes, technical notices, and responses to inquiries.
- To personalize your experience: We may tailor content and recommend events or services based on your preferences and interaction history.
- To improve our services: Data analytics helps us identify app performance issues and user needs, enabling us to continuously develop better features.
- To ensure compliance and security: We use your data to detect and prevent fraud, enforce legal terms, and meet applicable legal and regulatory requirements.
4. Sharing of Information
We do not sell or rent your personal information. However, your information may be shared under these circumstances:
- With service providers: Vendors who help us manage app functionality, process payments, provide support services, or host our systems.
- With event partners or exhibitors: If you book a stall or express interest in an event.
- For legal and compliance reasons: If required to do so by law or in response to valid legal processes.
- Business transfers: In case of a merger, sale, or asset transfer.
All third parties are bound by strict data protection obligations and may only use your data for specified purposes.
5. Data Security
We take data protection seriously and have implemented technical and administrative measures to safeguard your data. These include:
- Secure server environments
- Encrypted payment processing
- Access control mechanisms
- Staff confidentiality agreements
While we strive to use commercially acceptable methods to protect your information, we cannot guarantee absolute security, especially for data transmitted over the internet.
6. Your Rights and Choices
You have several rights under data protection laws:
- Right to access – Request a copy of the personal data we hold about you.
- Right to correct – Request corrections to inaccurate or incomplete data.
- Right to delete – Request deletion of your personal data under certain conditions.
- Right to withdraw consent – Withdraw consent for processing based on consent.
- Right to restrict processing – Request to limit the use of your data in certain scenarios.
- Right to data portability – Request to receive your data in a machine-readable format.
To exercise these rights, contact us at [email protected]. We may require verification of your identity before acting on your request.
7. Retention of Information
We retain your personal data only as long as necessary for the purposes stated in this policy or to comply with legal obligations. Once no longer needed, we securely delete or anonymize it.
- Account data may be retained until you close your account.
- Transaction records may be retained for up to 7 years for tax or audit purposes.
8. Children’s Privacy
GINEXPOS Apps are not intended for children under 18. We do not knowingly collect data from minors. If we discover data from a child under 18 without consent, we will delete it promptly.
9. Cookies and Tracking Technologies
GINEXPOS Apps and website may use cookies and other tracking tools to:
- Remember your preferences
- Enhance functionality
- Analyze usage patterns
- Deliver personalized content
You may manage your cookie preferences through your browser settings, but disabling cookies may affect functionality.
10. Third-Party Links
Our services may contain links to external websites, apps, or services not operated by us. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before use.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via updates or in-app/email notifications. Continued use of the service implies your acceptance of changes.
